There is an essential and legal difference between Customers and Guests
"To monitor service quality, a survey needs to be undertaken which should also include those of health, education, social protection, housing, and disaster response."
The era of post-truth has ushered in alternative facts and fake news which tend to destabilize the polity and erode trust in institutions.
The government cannot just address EJK, and then let the drug menace continue its relentless damage.
How do we improve our public discourse and conversations?